Payments Policy
Payment Policy
Australia — www.amphea.com.au
Updated: 25 August 2026
This Payment Policy explains the payment methods we accept and how payments are processed for orders placed on www.amphea.com.au. Amphea is operated by Amphea Pty Ltd (ABN 84 701 548 049 / ACN 701 548 049).
1. Accepted Payment Methods
We offer secure, convenient payment options at checkout, including:
• Credit and debit cards: Visa, Mastercard, and American Express
• Digital wallets: Apple Pay, Google Pay, and Shop Pay
All payments are processed in Australian dollars (AUD $).
2. Payment Processing
• Payment must be completed at the time of purchase.
• Orders are not processed or shipped until full payment has been received.
• If a payment is declined or fails, the order will not be confirmed or shipped.
3. Pricing and Currency
• All prices on www.amphea.com.au are shown in Australian dollars (AUD $) and are inclusive of GST where applicable.
• Prices are subject to change without notice.
• Any applicable shipping charges are calculated and shown at checkout.
4. Secure Payment Processing
Payments are processed through trusted, secure payment gateways using SSL encryption. Your payment is handled by our payment provider; we do not store your full card details on our own systems.
5. Refunds and Chargebacks
• Refunds are handled in accordance with our Returns and Refund Policy.
• If you don’t recognise a charge or have a billing concern, please contact us first at help@amphea.com.au so we can resolve it quickly. Unauthorised or fraudulent chargebacks may be disputed.
6. Fraud Prevention
• We reserve the right to cancel or place a hold on any order we reasonably suspect involves fraud or unauthorised activity.
• We may request additional identity verification for certain transactions to protect our customers and prevent fraud.
7. Contact Us
For any billing or payment question, contact our customer care team at help@amphea.com.au.